Insurance - Micra Cloud Services

The Insurance industry faces fundamental changes on several fronts: markets are changing, customer habits are evolving thanks to the availability of data, there is a demand for better service, regulatory uncertainty prevails, the online and mobile environments are playing a critical role in the future of business and competition from non-traditional players is growing. The industry is at the cusp of major transformation, with technology playing a larger role in growth and profitability.

How Micra Systems Helps

Wipro's extensive global experience in Life & Annuities as well as Property & Casualty Insurance has helped improve business by:

1. Developing a single view of the customer, thereby improving customer service and cross sell/upsell ability

2. Increasing conversion rates

3. Reducing support and maintenance costs of legacy systems by 50%

Our third-party product competencies span SAP Camilion, SAPIENS, OneShield, eBaoTech, FICO, KANA, Mydrive and Salix.

  • Segments

    Segments Covered
    • Life & Pensions
    • Property & Casualty
    • Reinsurance
    • Insurance Broking

    Product Competencies

    Services Offered
    • SAP Camilion
    • OneShield
    • eBaoTech
    • FICO
    • KANA
    • Mydrive
    • Salix

    Success Stories

    Micra Systems has transformed the billing and collections for one of the top three Personal Lines Insurers in the US handling USD70 million bills annually and helped generate USD44m in additional annual revenues through enhanced customer service.

    Micra Systems ran the operational system for Asia's largest life insurer, maintaining 400 million policies and generating insights from the world's largest insurance warehouse.

Life & Pensions

The Insurance industry continues to rely on traditional product structures and sales channels. However, as customers gain access to online information and their buying habits change, products and... 
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Property & Casualty

Property & Casualty (P&C) Insurance volumes are on the rise and this is good news for the industry. However, P&C insurers face challenges from newer players such as online aggregators...
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