The retail industry has taken a leap forward. From mom and pop stores to eCommerce, retail has seen much improvements in technological domain. Nowadays almost every retailer whether big or small is using e-Commerce as one of the channels for sales. E-Commerce retail shops have different inventory, different CRM, different customers as compared to offline sales. This makes business management a complex task.
Solution to this problem is "Omni Channel Retail". Omni Channel Retails are the solutions where all inventories, CRM are coming from a single system.This connected system has POS, eCommerce, e-commerce and other channels connected from the same system.
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